Film Pass FAQ

• How will I know when screenings are announced?

  • We will email you when tickets are available for reservation as soon as they are posted.

• Will screening dates change?

  • Sometimes, screenings may need to be moved forward or back by a week or two. If that happens, we will notify you of the new dates when ticketing is announced.

• What is the best way to stay updated on upcoming festivals and screenings?

  • Make sure to subscribe to our emails and follow us on Instagram: @lafilmfestivals

• What if a new festival is added?

  • Your pass is valid for all festivals that are part of LA Film Festivals.

• Can I “reload” my pass or purchase a pass for a different number of screenings?

  • At this time, no. However, you can purchase additional passes or multiple passes if needed.

• What if I don’t use all my tickets?

  • All sales are final. Fortunately, LA Film Festivals hosts over 15 festivals a year, including some bi-annual festivals, giving you plenty of opportunities to use your pass.

• What if I lose my physical pass?

  • Please contact info@lafilmfestivals.com as soon as possible to report the loss.

• How do I reserve tickets for a screening?

  • Email: info@lafilmfestivals.com

  • Include:

    • Your name

    • Name of Festival you want to attend

    • The date and time of the screening and Title of Feature Film or Short Program Block

    • The number of tickets you wish to reserve

  • Be sure to bring your pass with you to verify your membership and punch your pass card.

• Can I walk up and get tickets without a reservation?

  • Yes! Simply present your pass at the box office to get a ticket for any available screening. However, we recommend making reservations, as some screenings may sell out.

• Where do I pick up my pass?

  • You can pick up your pass at the first festival screening you attend.

• Can my friend or family member use my pass without me?

  • No, you must be present to use your pass, and we may request identification at the time of pickup.